Frequently Asked Questions
Everything you need to know about bringing Roseland quality into your home.
What is the standard delivery timeframe for furniture?
Most in-stock items are delivered within 5-10 business days. For larger furniture pieces, our white-glove delivery team will contact you to schedule a specific arrival window.
Do you offer international shipping?
Currently, Roseland ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also view live updates by logging into your Roseland account.
Are your wood products sustainably sourced?
Yes, Roseland is committed to sustainability. All our wooden furniture is crafted from FSC-certified timber, ensuring responsible forestry practices and long-term durability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for qualifying purchases.